Guitar String Jewelry
Returns and Exchanges
We want you to love your Bluce pieces as much as we love creating them. If you have any questions or concerns regarding your purchase please contact us directly.
You may return unworn, undamaged items within one week of receipt for instore credit. Returned pieces must be in their original condition. Contact us via email to discuss the specifics. Please package item in a padded mailer and purchase tracking. Bluce Designs is not responsible for items lost or damaged in transit.
Purchases are shipped via USPS First Class Mail and include tracking. Items are sent within five business days of purchase and should arrive within three to five days of shipment. Please allow one to two weeks for your items to arrive.
Guitar Strings are metal alloys and tarnish at different rates dependent upon the metal ratios. We recommend gently scrubbing the guitar strings and sterling silver chain with a soft bristle toothbrush and tooth paste. Do not use silver dip or other chemical liquids on the guitar strings.
We are happy to fulfill most repairs free of charge. Contact to set up the specifics of your repair. Not all materials can be matched exactly and in some instances, material charges may apply.
Please package item in a padded mailer and purchase tracking. Bluce Designs is not responsible for items lost in transit. Treat your Bluce jewelry with care and it will grow old with you!